{"id":6719,"date":"2025-07-04T12:17:04","date_gmt":"2025-07-04T17:17:04","guid":{"rendered":"https:\/\/ceadalivium.com\/institutional-policies\/"},"modified":"2025-09-09T14:19:45","modified_gmt":"2025-09-09T19:19:45","slug":"institutional-policies","status":"publish","type":"page","link":"https:\/\/ceadalivium.com\/en\/institutional-policies\/","title":{"rendered":"Institutional policies"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div id=\"ultimate-heading-315869eb420075475\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-315869eb420075475 uvc-3293  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-315869eb420075475 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">USER- AND FAMILY-CENTERED SERVICE DELIVERY POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-315869eb420075475 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>At our IPS, we recognize that each individual is unique and that their well-being depends on a holistic approach that considers their physical, emotional and social needs.  <\/i><i>social, as well as  <\/i><i>as the  <\/i><i>role  <\/i><i>that the family plays in their health process,  <\/i><i>substantiated  <\/i><i>in the  <\/i><i>attention  <\/i><i>personalized and human, in the  <\/i><i>participation<\/i><i>in the  <\/i><i>communication  <\/i><i>open and effective, and in the  <\/i><i>quality  <\/i><i>in service with  <\/i><i>trust  <\/i><i>and respect.  <\/i><\/p>\n<p><i>  <\/i><i>The <\/i><i>implementation of this policy ensures that the health services provided in our IPS are focused on the integral wellbeing of the user, supported by a family environment that favors their recovery, wellbeing and quality of life. <\/i><i>quality of life, <\/i><i>p<\/i><i>rovide <\/i><i>high quality, personalized and respectful health care that puts the user and his\/her family at the center of the care process.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-352869eb42007551c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-352869eb42007551c uvc-3417  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-352869eb42007551c h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">PATIENT SAFETY POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-352869eb42007551c .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>The IPS CEAD Specialists in Pain Relief, is committed to the safety of the care received by users who come to the IPS.  <\/i><i>institution. Implementing   <\/i><i>strategies for the identification and monitoring of risks associated with the provision of the service.  <\/i><i>service. The above in order to prevent   <\/i><i>the occurrence of adverse events, through the adoption of safety barriers, training and education plans; and <\/i><i>training plans; <\/i><i>to develop a safety culture in a non-hazardous environment. <\/i> <i>punitive. That   <\/i><i>enables the prevention, reporting and analysis of adverse events and incidents.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-348369eb420075591\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-348369eb420075591 uvc-7774  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-348369eb420075591 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">HUMANIZATION POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-348369eb420075591 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>Humanized care <\/i><i>that seeks to <\/i><i>to recover the sense of human action, the vocation, the capacity to understand the physical, emotional and spiritual changes in the process of <\/i> <i>disease. Which has   <\/i><i>the nature of our IPS. <\/i><i>IPS. <\/i><i>T<\/i><i>e have <\/i><i>a great commitment to integral care whose objective is to transform the pain of the patient and his\/her family into quality of life, under the concept of effective control of the <\/i><i>effective control of <\/i><i>pain.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-702169eb4200755fe\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-702169eb4200755fe uvc-1712  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-702169eb4200755fe h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">QUALITY POLICY AND CONTINUOUS IMPROVEMENT<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-702169eb4200755fe .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>At IPS CEAD Specialists in Pain Relief we are committed to providing comprehensive health services for specialized outpatient care and interventional management of pain.  <\/i><i>pain. Framed   <\/i><i>in a humanized treatment, aligned with the current legal framework, through the effectiveness of resources, the continuous improvement of processes and the maximum satisfaction of the user, his family and all participants in the care process.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-208069eb420075669\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-208069eb420075669 uvc-7898  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-208069eb420075669 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">RISK MANAGEMENT POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-208069eb420075669 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>Risk management at CEAD Specialists in Pain Relief IPS is characterized by generating a culture of prevention. <\/i><i>prevention. <\/i><i>P<\/i><i>romoting <\/i><i>actions for the identification, assessment and control of risks, in order to minimize the occurrence of risks in all areas of the i<\/i><i>nstitution<\/i><i>The active participation is promoted with actions focused on ensuring the health, well-being and safety of all personnel.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-570769eb4200756d4\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-570769eb4200756d4 uvc-4568  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-570769eb4200756d4 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">ENVIRONMENTAL MANAGEMENT POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-570769eb4200756d4 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>The IPS CEAD Alivium SAS, is committed to the integrated management of waste generated during health care and the proper handling of these throughout the management cycle, so the environmental social responsibility policy is socialized.  <\/i><\/p>\n<p><i>The IPS CEAD Alivium SAS, is committed to comply with current environmental regulations, through proper management of waste generated during care, under principles of biosafety, occupational risk control and strengthening the culture of prevention and risk reduction for the health of employees, users, and the environment, through the implementation of environmental education programs, the provision of supplies and personal protection elements and implements necessary to ensure the proper disposal of waste resulting from the provision of services, without causing damage to the air, water, or soil.<\/i><\/p>\n<p><i>The IPS CEAD Alivium SAS, recognizes its responsibility to control, prevent and minimize pollution and environmental impacts, through clear objectives of comprehensive institutional control, compliance with current legal regulations, continuous improvement and constant socialization with all collaborating staff.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-330069eb42007573e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-330069eb42007573e uvc-8417  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-330069eb42007573e h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">INFORMATION MANAGEMENT AND PERSONAL DATA PROTECTION POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-330069eb42007573e .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>To ensure that all personal patient data, as well as any other confidential information related to pain management, are managed in accordance with best security practices and in compliance with applicable legislation. In addition, it seeks to establish the guidelines for the management   <\/i><i>responsible<\/i><i>and ethical <\/i> <i>information. To protect   <\/i><i>the rights of patients and <\/i><i>avoid <\/i> <i>risks of unauthorized access. See complete policy document:   <\/i><i>Act_Admin<\/i> <i>Data_Treatment_Policy-Alivium<\/i> <i>SAS_2023.<\/i><\/div><\/div>[vc_btn title=&#8221;See more&#8221; align=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fceadalivium.com%2Fen%2Fpersonal-data-processing-policy%2F|&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-682369eb4200757b1\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-682369eb4200757b1 uvc-5097  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-682369eb4200757b1 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">CITIZEN PARTICIPATION POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-682369eb4200757b1 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>At IPS <\/i><i>we recognize <\/i><i>the right of users to participate in the processes that affect their health. <\/i><i>health<\/i><i>.<\/i><i> Improve <\/i> <i>the quality of services and the satisfaction of those receiving care. This policy promotes participation mechanisms that facilitate dialogue and constant feedback between patients, medical and administrative personnel. Through satisfaction surveys and openness to dialogue, in order to know the needs and expectations of users. The active and collaborative participation of patients is key to the development of person-centered care,     <\/i><i>that promotes <\/i><i>an environment of respect, trust and well-being.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-952969eb42007581b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-952969eb42007581b uvc-7126  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-952969eb42007581b h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">CORPORATE SOCIAL RESPONSIBILITY POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-952969eb42007581b .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>At CEAD we have a voluntary commitment that goes beyond compliance with legal regulations, aimed at improving the quality of life of our patients, employees, the community and the environment. We understand that our work not only impacts the individuals we serve, but also society in general and the environment in which we operate. CSR is    <\/i><i>is a fundamental <\/i><i>a fundamental pillar of our management, <\/i><i> that seeks to <\/i><i>to promote the well-being, social inclusion, sustainability and integral development of the stakeholders with whom we interact. <\/i><\/div><\/div>[vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-266969eb420075885\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-266969eb420075885 uvc-4642  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-266969eb420075885 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">TECHNOLOGY MANAGEMENT POLICY<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-266969eb420075885 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><i>To guarantee the adequate integration, management and use of health technologies <\/i><i>health<\/i><i>.<\/i><i> To promote <\/i><i>efficiency, safety and quality in patient care, as well as the optimization of available technological resources, <\/i><i>to ensure <\/i><i>that technological tools are used in an ethical, efficient and sustainable manner. <\/i><i>sustainable manner. <\/i><i>A<\/i><i>lined <\/i><i>with the principles of quality, security and regulatory compliance.<\/i><\/p>\n<p><i>  This policy promotes participation mechanisms that facilitate dialogue and constant feedback between patients, medical and administrative personnel. Through satisfaction surveys and openness to dialogue, in order to know the needs and expectations of users. The active and collaborative participation of patients is key to the development of person-centered care,    <\/i><i>that promotes <\/i><i>an environment of respect, trust and well-being.<\/i><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;3143&#8243; img_size=&#8221;2500&#215;781&#8243; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221; link=&#8221;<a href=\"https:\/\/ceadalivium.com\/en\/media-gallery\/&#8221;%5D%5B\/vc_column%5D%5B\/vc_row%5D\">https:\/\/ceadalivium.com\/en\/media-gallery\/&#8221;%5D%5B\/vc_column%5D%5B\/vc_row%5D<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_btn title=&#8221;See more&#8221; align=&#8221;center&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fceadalivium.com%2Fen%2Fpersonal-data-processing-policy%2F|&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;3143&#8243; img_size=&#8221;2500&#215;781&#8243; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; css=&#8221;&#8221; link=&#8221;<a href=\"https:\/\/ceadalivium.com\/en\/media-gallery\/&#8221;%5D%5B\/vc_column%5D%5B\/vc_row%5D\">https:\/\/ceadalivium.com\/en\/media-gallery\/&#8221;%5D%5B\/vc_column%5D%5B\/vc_row%5D<\/a><\/p>\n","protected":false},"author":234976288,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_joinchat":[],"footnotes":""},"class_list":["post-6719","page","type-page","status-publish","hentry","description-off"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PeNFox-1Kn","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/pages\/6719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/users\/234976288"}],"replies":[{"embeddable":true,"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/comments?post=6719"}],"version-history":[{"count":1,"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/pages\/6719\/revisions"}],"predecessor-version":[{"id":6722,"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/pages\/6719\/revisions\/6722"}],"wp:attachment":[{"href":"https:\/\/ceadalivium.com\/en\/wp-json\/wp\/v2\/media?parent=6719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}